Admin Panel

Team

Organization

Organization

0: Members
0: Roles

Team Members

Member	Role	Status

Departments

My factory

Company profile

Manage business details, operating schedule, brand assets, and the address used across customer touchpoints.

Business details

Core company details that shape how the tenant appears across the workspace.

Company name * Quote portal title Communication email * Phone number Company website Working hours

Factory costing

Maintain the shared rates and overhead allocation used by pricing across production technologies.

Production rates

Shared production overhead, electricity tariff, and labor rate used by pricing engines.

Average overhead rate (€/hr)

€/hr

Annual cost pool

Cost scope

Machine purchase, lease, depreciation, and service contracts are configured with machine ownership or the SLS/MJF full build cost calculator.

Annual rent / lease

€

Shared facility utilities

€

Annual insurance / admin / software / QA

€

Production share of factory costs

Total facility cost —

Allocated to production —

Technology allocation

Split 0%

Calculated overhead Enter annual cost and billable hours Complete the annual cost pool and technology capacity inputs.

Billable hours —

Needs attention

View calculation

Electricity price (€/kWh)

€/kWh

Production labor rate (€/hr)

€/hr

Administration

Control customer access, numbering, payment defaults, and downloaded model naming.

Temporarily pause customer access to the quote application.

Integrations

Set email, support, payments, shipping, analytics, and finance connections.

Integration directory

Customer communication

Mailgun

Set sender domain, API access, and default from address.

Unlinked

Credentials

Domain and API access

Save Mailgun domain, region, and API key.

Mailgun domain * Use the verified sending domain created in Mailgun for this tenant. Region * Match the region where your Mailgun domain lives. API key * Stored securely. Leave blank to keep the existing key. From email (optional) Overrides the sender address used for outgoing tenant emails.

Customer messaging

Intercom

Set the tenant Messenger widget and secure mode.

Unlinked

Credentials

Messenger setup

Set App ID and optional secure mode.

App ID * This is the Intercom Messenger App ID, not the workspace name. API base (optional) Defaults to https://api-iam.intercom.io. Messenger API secret (optional) Stored securely. Leave blank to keep the existing secret.

Material intelligence

OpenAI

Connect advisor profile generation and quote material recommendations.

Unlinked

Credentials

API key and advisor models

Save tenant-specific OpenAI access and model choices.

API key * Stored securely. Leave blank to keep the existing key. Profile generation model * Used only by Admin when generating advisor profiles from TDS sources. Recommendation model * Used by the quote app for materials exposed to the customer advisor.

Profile generation Allows Admin users to generate advisor profiles from TDS links.

Customer advisor Enables Ask AI in the quote material step when exposed profiles exist.

Request timeout (ms) * Allowed range is 5000 to 60000 ms.

Operations

Sendcloud

Set shipping credentials, sender profile, and origin defaults.

Unlinked

Credentials

API keys and sender profile

Set API keys, sender profile, and optional origin defaults.

Public key * Copied from the Sendcloud API integration you want this tenant to use. Sender address ID * The sender profile used for shipping quotes and parcel labels. Secret key * Stored securely. Leave blank to keep the existing key. Origin country (optional) Two-letter country code used as the default origin. Origin postal code (optional) Used with the origin country to improve shipping rate accuracy.

Operations and finance

Moneybird

Sync invoices, ledgers, tax policy, and custom fields.

Unlinked

Credentials

Administration and API token

Save the administration ID and API token.

Configuration

Ledger accounts and custom fields

Set ledger defaults and customer overrides.

Default ledger account ID Used for all invoice lines unless overridden. Shipping ledger account ID Optional. Falls back to the default ledger when empty. Stripe fee ledger account ID Used for automatic Stripe fee expense booking. Stripe fee tax rate ID Set the 0% purchase tax rate used for Stripe fees. Cross-transfer ledger account ID Used for Stripe payout transfers between the PSP clearing account and your bank. Order number custom field ID Populates the Moneybird order number custom field on invoices. RFQ reference custom field ID Pushes your internal RFQ number to Moneybird quotes. PO number custom field ID Stores the purchase order number for PO invoices.

Customer-specific ledger overrides

Assign a dedicated ledger when certain customers require special bookkeeping.

Verification

Tax policy and synced VAT rates

Map VAT rates to domestic, EU, and export orders.

Connect Moneybird to edit tax policy.

Domestic VAT rate Used when the delivery country matches your origin country. Intra-EU B2B rate Used for EU customers with a valid VAT ID outside your origin country. Export rate Used when shipping goods outside the EU.

No VAT rates synced yet.

Technologies

Set customer display, quote guidance, production rules, and pricing models.

Logistics

Set lead times, shipping options, pricing uplift, and checkout messaging.

Lead-time options

Add or edit lead-time options.

Lead-time option

Set checkout label, uplift, and technology scope.

Draft

Shipping

Add or edit delivery, pickup, and EXW options.

Shipping option

Set checkout label, destinations, and carrier rules.

Draft

Overview

Name * Description

Pickup option Ex Works (EXW)

Destination scope

Destination scope

Transit timing

Minimum transit days Maximum transit days

Count business days only

Carrier connection

Sendcloud product code * Sendcloud shipping method ID *

Parcel rules

Minimum weight per parcel (kg) Weight per parcel before new label (kg)

Defaults

Set as domestic default Set as abroad default

Production

Set catalogs, stage policy, and workflow actions for job cards and machine builds.

Production workspace

Manage production rules.

Set catalogs, stage policy, and workflow actions for job cards and machine builds.

Workflow

Stages

Core job card states.

Urgency

Priorities

Queue priority labels.

Exceptions

Blocked reasons

Reasons work is blocked.

Post-build steps

Operations

Post-build steps before QC.

Current workflow

Workflow

Next update

Overview

Workflow name

Workflow logic

Select a trigger to edit its route.

Drag nodes to place them. Use Organize to clean the graph.

Simulation

Test the selected graph

Test the selected event route before publishing.

Save or select a workflow version to run a simulation.

Fleet

Manage your machines, workspaces, states, and planning availability.

Fleet workspace

Manage production machines.

Set machine details, capabilities, locations, states, and planning availability.

Machine registry

Select a machine to edit its production setup.

Machine workspace

Registry

Machine setup

Set the machine basics first, then keep capability and planning rules in the supporting sections.

General

Machine name * Technology

Location Notes

Print settings

Set customer controls, diagnostics, and powder defaults by technology.

Filament printing

FDM print settings

Set diagnostics, customer controls, and defaults.

Needs setup

Estimator engine Choose whether FDM quotes use the AM Pilot estimator or the native PrusaSlicer calculation path.

Estimator engine

AM Pilot vs native slicer (PrusaSlicer) AM Pilot estimates print time from setup controls and pricing rules. Native slicer uses the saved PrusaSlicer profile for toolpath timing, while build volume still comes from technology limits and density from the selected material.

Native slicer print settings Dedicated PrusaSlicer profile used only when Native slicer is selected.

Simple mode Optional native customer-facing simple mode for Quality and Strength.

Enable native simple mode Shows a Simple/Advanced switch in quote-app for Native slicer too.

Layer height Min (mm) Layer height Standard (mm) Layer height Max (mm) Infill Min (%) Infill Standard (%) Infill Max (%)

Infill Customer-facing infill defaults and native infill toolpath style.

Default infill (%) Infill step (%) Infill min (%) Infill max (%) Infill pattern

Perimeters Customer-facing advanced ranges used directly by the native slicer profile.

Perimeters default Perimeters min Perimeters max Top solid layers default Top solid layers min Top solid layers max Bottom solid layers default Bottom solid layers min Bottom solid layers max

Travel events Optional native slicer travel-event settings. Leave blank when the printer profile does not define the value.

Retraction length (mm) Retraction speed (mm/s) Minimum travel before retract (mm) Z-hop height (mm)

Supports

Enable supports in native slicer Turn this off to force support-free slicing even if the overhang angle would normally trigger supports.

Support overhang angle (°) Support spacing (mm) Support interface layers Support interface density (%)

Filament

Filament diameter (mm)

Layer height Customize layer height stepping, explanation labels, that is what customer sees in the portal. Customer layer height choices are validated against the routed FDM machine class during quoting.

Step (mm)

Infill Customize infill stepping, explanation labels, that is what customer sees in the portal.

Min (%) Default (%) Step (%) Max (%)

Simple mode for LH/Infill

Enable simple mode Shows a Simple/Advanced switch in quote-app. Pricing logic remains unchanged.

Layer height Min (mm) Layer height Standard (mm) Layer height Max (mm) Infill Min (%) Infill Standard (%) Infill Max (%)

Materials

Set families, pricing, colors, density, process data, and quote copy by technology.

Bulk edit

Color catalog

Global colors

Manage shared color identities once, then attach them to materials. Materials no longer create private color names.

Additions

Configure finishing services that can be applied after printing, with pricing components and technology availability.

Additions workspace

Manage additions across technologies.

Set finishing availability, customer uploads, and pricing components by process.

New addition

Add addition

Define a finishing or internal process, its pricing behavior, and where it can be used.

Catalog

Internal name * Process type * Customer label

Internal notes Customer description

Extra lead time min (days) Extra lead time max (days)

Added to checkout production lead time when this process is selected or automatically required. Shipping time is added after production.

Compatibility and customer options

Leave scope fields unchecked to make this process available for every technology or material.

Technologies

Materials, families, categories

Customer input requirements

Reference upload

Allowed Required

Customer notes

Allowed Required

Review workflow

Admin review required

Native calculation

Multi-material slicer calculation

Use this for drawings, placement notes, special requirements, or processes that need review before production.

Multi-material mixing rules Material mixing policy

Custom groups allow all selected slot materials only when they are covered by one group. Use groups for combinations such as PLA with PETG, or a whole material family.

If: application rules

IF the selected technology, material scope, and rules match this line item THEN the process is applied and the pricing components below are charged.

When should this process apply? Add rules only when this process should apply automatically under specific model, support, quantity, or price conditions.

Match mode

Then: pricing result

What should be charged when it applies? These pricing components are used only when the process is selected or its IF rules match.

Add pricing component

No pricing components added yet.

Fixed setup charge (€) Fixed setup note

Base price per part (€) Per-part note

Price per cm³ (€) Volume price note

Price per cm² (€) Surface price note

Minimum line charge (€) Minimum line charge note

Price per model gram (€) Model weight note

Labor minutes per part Labor note

Price per FDM print hour (€) Print time note

Pricing metric Price per metric unit (€) Labor minutes per metric unit Metric price note

Price per support cm³ (€) Support volume note

Price per support gram (€) Support weight note

Base labor minutes Minutes per part Minutes per support cm³ Minutes per contact cm² Warn above contact cm² Minutes per support island Minimum labor minutes Support labor note

Percent of base print price (%) Base price percent note

Variable options Use this for selectable priced units inside the process, such as insert sizes or finish variants.

Customer choices Use this for alternatives such as remove supports or keep supports attached.

Decision summary max(minimum line charge, setup + per part x qty + volume x cm³ x qty + surface x cm² x qty + variable options)

Test calculator

Quantity Part volume (cm³) Surface area (cm²) Vertical surface area (cm²) Horizontal surface area (cm²) Top area (cm²) Bottom area (cm²) Part weight (g) FDM print time (hours) Supports present Support volume (cm³) Support weight (g) Support print time (rules only) Support contact area (cm²) Support islands Base print unit price (€) Test customer choice

Orders

Review recent submissions, monitor statuses, and coordinate follow-up with customers.

Order ID Date Customer Price Lead time Status Payment

Select an order

Pick an order from the table above to view billing, delivery, and activity details.

Order

Placed date unavailable

Customer notifications

Customer

—

Delivery

—

Billing

—

Line items

Order details

Financial summary

—

Vendor Hub

Build sourcing cases from customer RFQs, manage vendors, and track incoming vendor offers.

Case ID Date Vendor / Source Offers Invites Status Production

Vendor datasheet

Overview

Vendor name * Status * Website Email Phone Vendor type Internal rating

Contacts

Name Role Email Phone Primary

Company

Legal name Country Company registration number VAT / Tax ID D-U-N-S Number Year established

Capabilities

Technologies

Materials

Additions / post-processing

Maximum build size Capacity notes Material traceability Restricted materials Capability notes

Commercial Terms

Currency Payment terms Payment methods Lead time average Minimum order quantity RFQ response time average

Quality & Compliance

Certifications Quality system NDA status Insurance / liability Risk notes

Shipping

Primary location Countries served Shipping methods Incoterms

Portal Access

Default portal access Default portal role Allowed email domains Portal notes

History

RFQs 0

Open RFQs 0

Invites 0

Offers 0

Last activity No activity

Documents & Notes

Internal notes Document links Custom fields

Production Overview

Real-time view of your production environment

Printer Fleet

Live status of all printers

Job Queue

Upcoming and in-progress jobs

Job ID	Part / Project	Material	Printer	Status	Progress	Scheduled

Production Schedule

Live timeline of printer utilization

Production Metrics

Analytics

Business performance from governed order, customer, and cost signals.

Revenue over time

Revenue by technology

Revenue by material

Top customers

Job cards

Plan active production work, machine allocation, priorities, and downstream workshop status.

Job card workspace

Production job card

Select a job card from the queue to plan machine allocations and workload splits.

Select a job card from the queue to plan machine allocations.

Job card

Review the commercial source data and current workshop plan before splitting this line item across machines.

Fleet

Monitor active machines, queued builds, runtime readiness, and workshop workload.

Storage

Set bin groups, fixed locations, and movable bins for production handoffs.

Storage workspace

Manage storage locations and bins.

Set bin groups, fixed locations, and movable bins for production handoffs.

Layout

Locations

Zones, racks, shelves, and slots.

Operations

Handle workflow-generated post-build tasks like depowdering, bead blasting, dyeing, or tumbling before parts move into QC or fulfilment.

QC

Review workflow-generated inspection tasks, record accepted and failed quantities, and send remaining quantity back into the correct next step.

QC workspace

QC task

Select a QC task to record inspection results and next steps.

Select a QC task from the queue to review it.

QC task

Capture inspection results, assign workflow-required source and destination bins, and decide any remaining-quantity routing requested by the QC route.

Inspection

Quality result

Record accepted and failed quantity. The workflow will ask for any extra decisions it needs before completion.

Accepted qty Failed qty

Next step for remake qty

QC note

Fulfilment

Handle workflow-generated packing, dispatch, pickup, and direct handoff tasks. Storage stays optional when the factory does not use it.

Fulfilment workspace

Fulfilment task

Select a fulfilment task to complete the downstream packing, dispatch, pickup, or direct handoff step.

Select a fulfilment task from the queue to review it.

Storage

Track where work is stored, which bins hold it, and any workflow-requested storage moves that still need a handoff.

Storage workspace

Storage move

Select a bin or workflow-requested storage move to review it.

Select a bin or storage move to review it.

Storage move

Handle a later workflow-requested storage move when another person or team still needs to place the work physically.

Storage move

Bin and location

Only capture what this task actually requires. Workflows can keep this step optional when the factory does not use storage routing.

3D Models

Review every STL uploaded by customers and admins. Filter the list or download the original files for auditing.

3D Model Usage Dimensions Owner Uploaded Actions

Customers

All registered customer accounts with their contact details and activity overview.

Name Email Company Orders Registered Last login

Select a customer

Pick a customer from the list to review contact details, saved addresses, uploads, and the current build.

Customer

Overrides

Diagnostics panel

Allow this customer to open the Diagnostics panel in the Quote app.

Demo account

Allow this customer to place orders without Stripe payment.

PO payment

Allow this customer to place orders with purchase order payment.

Require attachment

Require a PDF purchase order attachment for PO payment.

PO invoice handling

Automatic email invoices on delivery. Manual upload waits for Request payment.

Minimum order adjustment

Apply minimum order value adjustments for this customer in checkout.

Allow organizations

Allow this customer to create or join organization accounts.

Moneybird invoice workflow

Select a Moneybird sales invoice workflow for this customer.

Delivery addresses

Billing addresses

Uploaded 3D models

Current build

Orders

No orders or RFQs yet.

Organization Owner Members

Organization

Team summary

Access summary

Commercial policy

Minimum order adjustment Minimum order value Max direct order items

PO payment

PO payment PO number required PO attachment required

Moneybird

Invoice workflow ID PO invoice handling

Material Inventory

Track material stock, lots, shelf locations, reorder links, and value in one auditable inventory view.

Total items 0

Low stock 0

Total value €0.00

Total kg 0 kg

No material inventory items yet.

Stock Inventory

Stock SKUs 0

Low stock 0

Locations 0

Active BOMs 0

No stock SKUs yet.

Digital Inventory

Items0Live inventory items

Live0Available to reorder

Expiring soon0Within 60 days

Customers0With inventory items

Repeat orders0All time

Revenue (90 days)€0.00From repeat orders

No digital inventory items yet.

Discounts

Rule Pricing effect Maximum quantity Technologies Status Last updated Actions

Communication

Template library

Map Mailgun templates to customer and internal notifications.

Select a template

Select a template to assign Mailgun mappings.

Select a template to start editing.

Customer

Auto send

Connect your Mailgun account to assign templates.

Internal

Auto send

Internal notifications use the email from My factory > Communication email.

Vendor

Auto send

Vendor RFQ emails use the selected vendor contact email.

Merge fields

Account settings

Manage your administrator account.

Profile

Update the display name and email linked to this admin workspace.